AWF Careers

AWF Careers

Join American Wood Fibers and become part of a great team.

Why Pellet Fuel?

Pellets are a popular, clean-burning home heating alternative made of renewable resources and currently used throughout the world. As a biomass product, pellets are made from recycled wood. As a result, the price of this cost-efficient fuel is remarkably stable — unlike oil and natural gas – so you avoid unexpected and unpleasant price hikes that can ruin your heating budget.

Pellet fuel is:

  • an all-natural, efficient way to heat your home
  • an effective environmental solution that converts millions of tons of potential landfill waste into energy
  • a significant cost-savings fuel for large-scale environments such as schools, universities, and power plants
Who is American Wood Fibers?

American Wood Fibers (AWF) was founded in 1966 and is recognized as a leader in the field of specialty forestry products. Over the past 50 years, AWF has expanded beyond its specialty forest products, producing a broader array of offerings for industrial, commercial, consumer, and agricultural markets. We offer large and small animal bedding, industrial wood flour, premium wood pellet products, firewood, soil and compost, specialty commercial, industrial and agricultural products, and transportation services. Headquartered in Columbia, Maryland, AWF has ten manufacturing sites across the continental U.S.

We strive to serve our customers by being the lowest cost producer with the highest quality products. It is our goal to provide a positive contribution to the environment through total waste utilization. This mission helps our staff achieve their individual and personal goals throughout their career.

Where are we located?

Our corporate headquarters is in Columbia, MD. In addition, we have 10 operating plants across the country:

• Pella, IA
• Jamestown, CA
• Marysville, CA
• Lebanon, KY
• Jessup, MD
• Clarks, NE
• Circleville, OH
• Marshall, TX
• Marion, VA
• Schofield, WI
• Laurinburg, NC

Why work for AWF?

As an industry leader in specialty forestry products, American Wood Fibers (AWF) is constantly seeking bright, reliable, talented, self-motivated individuals who are looking for careers with a growing company. AWF presently employs over 400 team members who support our 11 locations throughout the US. We recognize that our continued success depends on the skill, creativity, and initiative of everyone on our team.

Experience a more rewarding career where you are valued. Reduce your workplace stress while enjoying a smaller manufacturing environment and approachable management. It’s time to love where you work!

Our staff fills a wide range of roles, from managers to office staff to drivers to manufacturing employees. The average tenure of our employees is over 10 years. Read more about our benefits and culture to see how you can become part of AWF’s culture of excellence.

Employee Benefits

AWF offers attractive work environments and competitive wages. We also provide a comprehensive benefits package that adds approximately 33% in equivalent wage value to basic compensation.

Some of the benefits of working at AWF include:
• Health insurance, including medical/mental health, dental and vision
• Paid time off & paid holidays
• Company-paid Volunteer Day to serve the local communities
• Fully-vested 401(k) with employer match
• Company-paid life/AD&D insurance
• Supplemental life/AD&D and disability insurances
• Medical and dependent Flexible Spending Account program
• Company-sponsored wellness program
• Tuition scholarship program for children of employees
• Education assistance and excellent training to provide you with the necessary tools to be successful
• Employee events, including an annual awards banquet, summer family outing, and more

Career Growth in a Family Culture

American Wood Fibers has a long history of excellence. Family-owned for four generations, we continue to grow and expand every day. Our employees enjoy working in a family environment and take pride in the quality, American-made products they produce.

American Wood Fibers values employee opinions and is always open to suggestions. You can feel comfortable contributing your ideas to help guide the future of our company, knowing that your voice will be heard. Enjoy going into work every day where you will be in a positive, collaborative, anti-stress atmosphere. We strive to provide our employees with the best workplace environment. We are a workforce that values and shares the strength of our differences as a way to make AWF successful.

A career with AWF can take you as far as you want to go. For the individual who wants more than just the typical job experience, a career at AWF can be truly rewarding, offering variety and opportunity for those looking to grow. Many members of our management team have been with us for much of their careers, and through hands-on training and leading management practices, have become recognized leaders within our company and throughout our industry.

Are you ready? Find out just how far a career with us can take you.

Current Job Openings with AWF

California

Why Pellet Fuel?

Pellets are a popular, clean-burning home heating alternative made of renewable resources and currently used throughout the world. As a biomass product, pellets are made from recycled wood. As a result, the price of this cost-efficient fuel is remarkably stable — unlike oil and natural gas – so you avoid unexpected and unpleasant price hikes that can ruin your heating budget.

Pellet fuel is:

  • an all-natural, efficient way to heat your home
  • an effective environmental solution that converts millions of tons of potential landfill waste into energy
  • a significant cost-savings fuel for large-scale environments such as schools, universities, and power plants
Marysville

Shipping Coordinator

American Wood Fibers (AWF) was founded in 1966 and is recognized as a leader in the field of specialty forestry products. Over the past 50 years, AWF has expanded, producing a broader array of offerings for industrial, commercial, consumer, and agricultural markets. Headquartered in Columbia, Maryland, AWF has eleven manufacturing sites located across the continental U.S.

The Shipping Coordinator will be responsible to coordinate daily shipping/logistics activities for the Olivehurst/Marysville operations to satisfy all customer and supplier requirements.

Key Responsibilities of the Shipping Coordinator include:

  • Works closely and effectively communicates with Sales, Transportation and Operations to exceed customer expectations e.g. collaborate with other departments and develop positive relationships with customers, suppliers, employees, and carriers.
  • Provides and maintains excellent customer service. Ensures customers and employees are highly regarded and receive exceptional service throughout all job responsibilities.
  • Monitors, troubleshoots, and provides timely resolution on delivery exceptions daily rectifying issues with transit such as delivery times, shortages, and non-conformance.
  • Accurate order entry and process documents (shipping instructions, Bills of Lading, etc.).
  • Follows or develops requirements for data capture (CRM), reporting, and analysis. Ensure that all daily orders are complete and correct.
  • Ensures that materials are on-hand for all current and upcoming shipment needs. This includes bales, bricks, etc. to satisfy mixed loads to customers.
  • Coordinates all activities at the off-site warehouse to help fulfill customer orders.
  • Reviews and ensures completeness for all shipping paperwork and activities.
  • Supports and trains shipping personnel (truck loaders, utility, etc.).
  • Serves as back-up for loading and unloading of truck(s)/trailer(s) when needed.
  • Be capable of using RTF (Real Time Freight) to post loads, pickups, and deliveries as needed
  • Processes re-consignment or diversion actions as needed on shipments or deliveries.
  • Processes and provides freight quotes for truckload shipments.

Qualifications of the Shipping Coordinator:

  • H.S. Diploma with 2+ years of work experience within Customer Service, Logistics or Transportation required. 
  • Requires understanding of logistics transactions, processes, and documentation. 
  • Must have a customer-centric orientation with all contacts and able to professionally and promptly respond to email and phone inquiries. 
  • Intermediate knowledge of Microsoft Office, including Excel, Outlook, Word, and ability to quickly learn company business systems; excellent computer skills. 
  • Able to work in a flexible, ever-changing environment with ongoing interruptions. 
  • Strong numerical and time management skills with attention to detail. 
  • Physical Requirements: Must be able to lift 25 to 40 lbs.

Production Operator

AWF is hiring Production Operator(s) at our Marysville, CA facility for all shifts. The production operator may also be responsible for handling the operation of various equipment – fork trucks, yard trucks, and wheel loaders.

Responsibilities of a Production Operator:

  • Assists and operates various packaging equipment.
  • Prepares custom orders as per the bill of lading
  • Loads and unloads various trucks, as needed.
  • Performs daily cleanup activities and other duties as assigned.
  • Operates forks trucks and other power lift equipment as needed.
  • Maintains and verifies all required paperwork as a part of the job’s responsibility. This includes items such as – production, cleaning, and shipping paperwork.
  • Must follow all safety and plant rules. Must adhere to plant policies including: attendance, non-smoking, and breaks. Must use all required personal protection equipment (PPE).

Qualifications of a Production Operator:

  • High School diploma or GED
  • Ability to lift 20-40 lbs
  • Physical capability to bend, squat, or stoop

Don’t miss out on this amazing long-term career opportunity.

Maintenance Technician

AWF in Marysville, CA seeks a maintenance technician to perform scheduled preventative maintenance, CMMS reporting, repair and maintenance of semi-trailer fleet; working with mechanical equipment, including hydraulic and pneumatic valves, cylinders, pumps, motors, conveyor systems, motor controls, breakers and PLC controls. Prior experience as an industrial mechanical technician highly preferred. Experience in industrial maintenance, electrical, pneumatic and hydraulic troubleshooting required.

Reasons why you should consider a career with AWF:

  • Excellent benefits package– including medical, dental, life, 401k, vision, disability, and paid time off, 7 paid holidays per year
  • Company stability– AWF has been in the industry for 4 generations.
  • Comprehensive training We will fully train you on all equipment and practices. Learn valuable skills that you will be able to use for the rest of your professional life.
  • Supportive management Enjoy supervisors that want to see you succeed and will encourage you to think big and be more.
  • Longevity and security –This is a long-term, full time opportunity. With your hard work and dedication, you can move up within the company! AWF promotes from within whenever possible.
  • Go back to school!– Tuition reimbursement is available for all employees (whether work related or not!), plus tuition scholarships are available for children of employees.

Key Responsibilities for the Maintenance Technician:

  • Prepares and set up machinery for scheduled production runs
  • Repairs of production equipment
  • Performs mechanical work including, mechanical, electrical, pneumatic and hydraulic troubleshooting
  • Ensures safe work practices, follow safety procedures and complete required safety forms, checklists and permits; and
  • Maintains good industrial housekeeping at workstation, and work areas.
  • Preventative and general maintenance of building and equipment

Qualifications for a Maintenance Technician :

  • Minimum of high school diploma
  • 2+ years of related experience in packing/productions machines
  • Mechanical and machinery background with exposure to high-speed equipment
  • Electrical knowledge
  • Basic welding experience
  • Willingness to work outside when necessary; good at troubleshooting; must have own basic tools

For consideration: Successful candidate must be a non-smoker able to work in a smoke-free environment.  We offer a competitive package to include health, dental, vision and life insurance, plus profit bonus, paid time off and matching 401(k).  If interested, please email resume to [email protected].   

Iowa

Why Pellet Fuel?

Pellets are a popular, clean-burning home heating alternative made of renewable resources and currently used throughout the world. As a biomass product, pellets are made from recycled wood. As a result, the price of this cost-efficient fuel is remarkably stable — unlike oil and natural gas – so you avoid unexpected and unpleasant price hikes that can ruin your heating budget.

Pellet fuel is:

  • an all-natural, efficient way to heat your home
  • an effective environmental solution that converts millions of tons of potential landfill waste into energy
  • a significant cost-savings fuel for large-scale environments such as schools, universities, and power plants
Pella

Regional OTR Truck Driver Class A CDL:
AWF is seeking Regional OTR CDL-A Company Drivers out of the Pella, IA area.  AWF Express, a division of American Wood Fibers, is searching for a Regional OTR Truck Driver with CDL Class A license for our Pella, IA terminal. Full-time CDL Class A Driver is needed!

Regional OTR Truck Driver Class A CDL Requirements:

  • Applicants must have a current Commercial Drivers License, Class A
  • Minimum 21 years of age
  • Ability to speak and read the English language
  • Minimum one year of driving experience with a clean driving record
  • Requires to be out up to 4 nights a week, but home every weekend.

Regional OTR Truck Driver Class A CDL Pay & Benefits:

  • Competitive package
  • Health, Dental, Vision Insurance
  • Life Insurance
  • Profit bonus
  • Paid time off
  • Matching 401k
  • Schedule is Monday-Friday. Home weekends.
  • Drivers average 2,000-2,500 miles and 20 non-driving hours per week.
  • Paid mileage and hourly.
  • Company provides new tractors with sleepers.

Regional OTR Truck Driver Class A CDL Responsibilities:

  • Deliver or pick up bulk/packaged material from suppliers or to customers in a safe, legal, and fuel efficient manner.
  • Assist loading or unloading of trailer using walking floor, and sometimes pallet jack.
  • Work with Dispatcher on scheduling and provide feedback regarding changes
  • Required to stay up to date with commercial driving regulations and required skills to perform the driving position.
  • Must be able to climb ladder and roll/unroll tarps.

For consideration: AWF has a smoke free environment.  We offer a competitive package to include health, dental, vision and life insurance, plus profit bonus, paid time off and matching 401(k). If interested please email cover letter and resume to: [email protected].

Production Operator

AWF is hiring Production Operator(s) at our Pella, IA facility for 1st and 2nd Shift. The production operator may also be responsible for handling the operation of various equipment – fork trucks, yard trucks, and wheel loaders.

Responsibilities of a Production Operator:

  • Assists and operates various packaging equipment.
  • Prepares custom orders as per the bill of lading
  • Loads and unloads various trucks, as needed.
  • Performs daily cleanup activities and other duties as assigned.
  • Operates forks trucks and other power lift equipment as needed.
  • Maintains and verifies all required paperwork as a part of the job’s responsibility. This includes items such as – production, cleaning, and shipping paperwork.
  • Must follow all safety and plant rules. Must adhere to plant policies including: attendance, non-smoking, and breaks. Must use all required personal protection equipment (PPE).

Qualifications of a Production Operator:

  • High School diploma or GED
  • Ability to lift 20-40 lbs
  • Physical capability to bend, squat, or stoop

Don’t miss out on this amazing long-term career opportunity.

Maintenance Technician

AWF in Pella, IA seeks a maintenance technician for the 2nd Shift to perform scheduled preventative maintenance, CMMS reporting, repair and maintenance of semi-trailer fleet; working with mechanical equipment, including hydraulic and pneumatic valves, cylinders, pumps, motors, conveyor systems, motor controls, breakers and PLC controls. Prior experience as an industrial mechanical technician highly preferred. Experience in industrial maintenance, electrical, pneumatic and hydraulic troubleshooting required.

Reasons why you should consider a career with AWF:

  • Excellent benefits package– including medical, dental, life, 401k, vision, disability, and paid time off, 7 paid holidays per year
  • Company stability– AWF has been in the industry for 4 generations.
  • Comprehensive training We will fully train you on all equipment and practices. Learn valuable skills that you will be able to use for the rest of your professional life.
  • Supportive management Enjoy supervisors that want to see you succeed and will encourage you to think big and be more.
  • Longevity and security –This is a long-term, full time opportunity. With your hard work and dedication, you can move up within the company! AWF promotes from within whenever possible.
  • Go back to school!– Tuition reimbursement is available for all employees (whether work related or not!), plus tuition scholarships are available for children of employees.

Key Responsibilities for the Maintenance Technician:

  • Prepares and set up machinery for scheduled production runs
  • Repairs of production equipment
  • Performs mechanical work including, mechanical, electrical, pneumatic and hydraulic troubleshooting
  • Ensures safe work practices, follow safety procedures and complete required safety forms, checklists and permits; and
  • Maintains good industrial housekeeping at workstation, and work areas.
  • Preventative and general maintenance of building and equipment

Qualifications for a Maintenance Technician :

  • Minimum of high school diploma
  • 2+ years of related experience in packing/productions machines
  • Mechanical and machinery background with exposure to high-speed equipment
  • Electrical knowledge
  • Basic welding experience
  • Willingness to work outside when necessary; good at troubleshooting; must have own basic tools

For consideration: AWF is a tobacco free environment. We offer a competitive package to include health, dental, vision and life insurance, plus profit bonus, paid time off and matching 401(k). If interested please email cover letter and resume to: [email protected]. AWF is an EEO employer.

Kentucky

Why Pellet Fuel?

Pellets are a popular, clean-burning home heating alternative made of renewable resources and currently used throughout the world. As a biomass product, pellets are made from recycled wood. As a result, the price of this cost-efficient fuel is remarkably stable — unlike oil and natural gas – so you avoid unexpected and unpleasant price hikes that can ruin your heating budget.

Pellet fuel is:

  • an all-natural, efficient way to heat your home
  • an effective environmental solution that converts millions of tons of potential landfill waste into energy
  • a significant cost-savings fuel for large-scale environments such as schools, universities, and power plants
Lebanon

Production Operator

American Wood Fibers, Inc.is hiring Production Operators for Shifts- 2nd and 3rd at our largest manufacturing facility in Lebanon, KY. The Production Operator is responsible for packaging, material handling and other general labor as needed to produce packaged or bulk materials.

Reasons why you should consider a career with AWF:

  • Competitive hourly based pay + profit bonuses!
  • Excellent benefits package – including medical, dental, life, 401k, vision, disability, and paid time off
  • Company stability – AWF has been in the industry for 4 generations.
  • Comprehensive training– We will fully train you on all equipment and practices. Learn valuable skills that you will be able to use for the rest of your professional life.
  • Supportive managementEnjoy supervisors that want to see you succeed and will encourage you to think big and be more.
  • Longevity and security – This is a long-term, full time opportunity. With your hard work and dedication, you can move up within the company! AWF promotes from within whenever possible.
  • Profitability – The Lebanon plant is experiencing a high volume of orders coming in, which means bigger profit bonus for you!
  • Go back to school! – Tuition reimbursement is available for all employees (whether work related or not!), plus tuition scholarships are available for children of employees.

At AWF, you can enjoy the success and accomplishment you’ve always dreamed of!

If you have the following, we want to hear from you:

  • High School diploma or GED
  • Ability to lift 20-50 lbs
  • Physical capability to bend, squat, or stoop

Don’t miss out on this amazing long-term career opportunity!

Maintenance Technician

AWF in Lebanon, KY seeks a maintenance technician for the 3rd shift to perform scheduled preventative maintenance, CMMS reporting, repair and maintenance of semi-trailer fleet; working with mechanical equipment, including hydraulic and pneumatic valves, cylinders, pumps, motors, conveyor systems, motor controls, breakers and PLC controls. Prior experience as an industrial mechanical technician highly preferred. Experience in industrial maintenance, electrical, pneumatic and hydraulic troubleshooting required.

Reasons why you should consider a career with AWF:

  • Excellent benefits package– including medical, dental, life, 401k, vision, disability, and paid time off, 7 paid holidays per year
  • Company stability– AWF has been in the industry for 4 generations.
  • Comprehensive training We will fully train you on all equipment and practices. Learn valuable skills that you will be able to use for the rest of your professional life.
  • Supportive management Enjoy supervisors that want to see you succeed and will encourage you to think big and be more.
  • Longevity and security –This is a long-term, full time opportunity. With your hard work and dedication, you can move up within the company! AWF promotes from within whenever possible.
  • Go back to school!– Tuition reimbursement is available for all employees (whether work related or not!), plus tuition scholarships are available for children of employees.

Key Responsibilities for the Maintenance Technician:

  • Prepares and set up machinery for scheduled production runs
  • Repairs of production equipment
  • Performs mechanical work including, mechanical, electrical, pneumatic and hydraulic troubleshooting
  • Ensures safe work practices, follow safety procedures and complete required safety forms, checklists and permits; and
  • Maintains good industrial housekeeping at workstation, and work areas.
  • Preventative and general maintenance of building and equipment

Qualifications for a Maintenance Technician :

  • Minimum of high school diploma
  • 2+ years of related experience in packing/productions machines
  • Mechanical and machinery background with exposure to high-speed equipment
  • Electrical knowledge
  • Basic welding experience
  • Willingness to work outside when necessary; good at troubleshooting; must have own basic tools

For consideration: AWF is a tobacco free environment. We offer a competitive package to include health, dental, vision and life insurance, plus profit bonus, paid time off and matching 401(k). If interested please email cover letter and resume to: [email protected]. AWF is an EEO employer.

Maryland

Why Pellet Fuel?

Pellets are a popular, clean-burning home heating alternative made of renewable resources and currently used throughout the world. As a biomass product, pellets are made from recycled wood. As a result, the price of this cost-efficient fuel is remarkably stable — unlike oil and natural gas – so you avoid unexpected and unpleasant price hikes that can ruin your heating budget.

Pellet fuel is:

  • an all-natural, efficient way to heat your home
  • an effective environmental solution that converts millions of tons of potential landfill waste into energy
  • a significant cost-savings fuel for large-scale environments such as schools, universities, and power plants
Columbia

Human Resources Generalist (HRG) 

American Wood Fibers (AWF) was founded in 1966 and is recognized as a leader in the field of specialty forestry products. Over the past 50 years, AWF has expanded, producing a broader array of offerings for industrial, commercial, consumer, and agricultural markets. Headquartered in Columbia, Maryland, AWF has ten manufacturing sites located across the continental U.S.

Key Responsibilities include:

  • Uses HR professional concepts, company policies and procedures to solve a wide range of difficult problems to ensure company compliance with applicable federal and state laws
  • Provide day-to-day HR guidance to line management (e.g., coaching, counseling, career development, disciplinary actions) on employee relations issues (investigations, involuntary terminations, and performance improvement plans)
  • Partner with Supervisors/Managers on the performance review process to identify skills gaps and training needs, developing guidance on goal setting while also effectively writing performance reviews
  • Develop and implement comprehensive New Hire Orientation and Onboarding program strategies; facilitate training Office Managers and Leadership on these initiatives
  • Provide detailed analysis to the Director of Human Resources via exit interviews & stay interviews to analyze findings, and make recommendations to reduce turnover
  • Recommends solutions to complex issues based on common market practices and careful SWOT (strengths, weaknesses, opportunities, threats) analysis
  • Identify new areas of necessary involvement for human resources in business practices and recommends strategic internal partnerships
  • Facilitate benefits open enrollment annually; requires onsite visits to multiple locations across the US to communicate and deliver new benefits options.
  • Manage unemployment and workers comp claims to include attendance at hearings, when applicable.
  • Lead facilitator for AWF Leave of Absences to include partnership with local Office Managers; administration of all applicable leave paperwork, follow up on current LOA absences, monitoring compliance with return to work protocols, etc.
  • Reporting and metrics responsibility (including, but not limited to turnover, absenteeism, time to hire, cost per hire, service anniversary reports, benefits utilization and other ad hoc reports as needed)
  • High level of tactical skills and the ability to work across all levels of the organization in a matrixed, team environment.

Qualifications:

  • Bachelors’ Degree in HR, Business, or other related area, plus 5-7 years’ experience in HR (or equivalent in experience and other education) in a Manufacturing environment. A minimum of three years of the HR experience must be in an HR Generalist/HRBP capacity.
  • Progressive experience in Human Resources policies and programs to include:
  • Talent management experience
  • Knowledge and understanding of employment/labor laws
  • Knowledge and understanding of employment policies and practices
  • Experience with compensation strategy and administration
  • Proficient in MS Office and HRIS systems (ADP Workforce Now experience required)
  • Accurate data entry skills and ability to keep matters highly confidential
  • Excellent consultation and execution skills
  • Detail oriented and able to handle multiple priorities
  • Travel Required Approximately 25% plus travel (Subject to Covid policy).

Systems Analyst

 The System Analyst will be responsible for designing data driven reports to improve and support our financial systems. This position will be responsible for implementing and providing necessary technical support for CyberQuery software.

 KEY RESPONSIBILITIES:

  • Identify and learn appropriate software applications (CyberQuery, Jet Reports, and Dynamics GP) used and supported by the organization.
  • Field incoming requests from end users to add and modify existing reports. 
  • Develop and deliver new data driven reports to support business needs. 
  • Document and maintain all pertinent information identified for the existing and new reports.
  • General understanding of Microsoft SQL and relational database structure.
  • Work with Internal and External CyberQuery software team as needed to resolve issues or to escalate them. 
  • Migrate existing reports to CyberQuery platform. 
  • Maintain knowledgebase and FAQs to assist in problem resolution with CyberQuery.
  • Communicate project progress, application issues to stakeholders and end users.
  • Test report modifications and perform post-resolution follow-ups.
  • Interacts with Director of IT and CFO for strategy and direction. 
  • Works in conjunction with Director of IT on special IT projects.
  • Oversee data integrity and continuously enhance understanding of the existing data.
  • Serve as backup role for Accounting department and assist the manager as needed.

QUALIFICATIONS:

  • Deductive reasoning skills and keen attention to detail are required.
  • Strong Microsoft Office skills and Advance Excel Skills prerequisite.
  • Excellent organizational skills.
  • Experience with Microsoft Dynamics GP (Great Plains) is desirable.  The person selected will be trained on CyberQuery software.
  • Ability to work independently.
  • Some experience of SQL is preferred not mandatory.
  • Basic experience or understanding of accounting modules such as Accounts Payable, Receivable.

EDUCATION:

  • Degree in Finance, Accounting, Mathematics or Computer Science or equivalent combination of education (Associate Degree) and related work experience or certificates.
  • Highly motivated, results oriented, driven and ability to work in a fast paced environment

Product Data Specialist

The Product Data Specialist will be responsible for monitoring and maintaining master product data, management of ecommerce products and uploading/maintaining item data with various customer website platforms.

KEY RESPONSIBILITIES:

  • Creates, and maintains a list, of company UPCs, customer sku numbers, item numbers, Global Trade Item Numbers, etc. Also, updates this information in Microsoft Dynamics GP.
  • Updates and maintains the Universal Global Data Synchronization Toolkit on a regular basis and sends to customers via IBM Sterling Data Synchronization Manager.
  • Updates and maintains the look-up tables, item lists, address tables, and multiple cross-reference tables within the EDI integration solution software, Transaction Manager (TrueCommerce). Also assists Customer Service department with EDI issues.
  • Updates and maintains item data within multiple customer web-portals (i.e.: Walmart Retail Link, Tractor Supply Atlas, Lowes Syndigo, etc.)
  • Interacts with Sales Account Managers & Product Developers to populate product on Amazon, Walmart, and other ecommerce channels to help grow the American Wood Fibers brand.
  • Updates and maintains pricing data in Microsoft Dynamics GP and in multiple Excel spreadsheets.
  • Maintain customer and product hierarchy to ensure product information field data is correct resulting in report accuracy.
  • Maintain assorted reports such as customer distribution targets, retail pricing, and promotion tracking.
  • Work within various company-related databases.

REQUIREMENTS:

  • Bachelor’s Degree required and 5 years’ experience working In the CPG industry
  • Strong Microsoft Office skills. Advance excel skills prerequisite.
  • Understanding of Electronic Data Interchange (EDI) systems required.
  • Experience with Global Data Synchronization Network a must.
  • Experience with Microsoft Dynamics GP and CRM and a plus.
  • Experience using vendor portals with national accounts (e.g. Wal-Mart Retail Link, TSC VIS).
  • Experience in understanding major CPG retailers (e.g. Walmart, TSC, PetSmart) a plus.
  • Strong communication skills with the ability to work independently and within a team environment.

Customer Service Supervisor

The Customer Service Supervisor will be responsible for supervising customer service representatives through training, coaching, and mentoring employees on how to deliver effective customer service. Coordinate customer orders from purchase order (PO) receipt to delivery by developing relationships with customer logistics teams, carriers and vendors.

KEY RESPONSIBILITIES:

  • Strategizes efficient department structure and balance workflow.
  • Provides monthly feedback on CSR’s performance during one-on-one meeting
  • Initiates training and guidance for off-site CSRs, to include weekly conference calls as well as annual plant trips for in-person training.
  • Coordinates inside selling for seasonal items with CSR team through phone/email customer campaigns.
  • Inputs customer contracts (orders) and effectively processes them according to
  • AWF Contract Review procedure
  • Responsible for coordinating customer orders in order to ensure accurate and timely deliveries for customer
  • Assists CSRs and Sales team with order prioritization and allocation during lead-times.
  • Schedules material shipments through cooperation with AWF shipping personnel
  • Maintains current and accurate account history information within the CRM.

REQUIREMENTS:

  • Bachelor’s degree or equivalent business experience in sales, marketing, communications or similar field
  • 3+ years prior supervisory experience
  • Demonstrate experience using internet portals of national accounts (e.g. Wal-Mart Retail Link, IBM, Traverse, etc.)
  • Experience with EDI (Electronic Data Interchange) is required.
  • Background in Manufacturing is highly desirable
  • Strong Microsoft Office skills; Advanced Excel skills are required.
  • Ability to perform in fast-paced environment with rapidly changing priorities and competing deadline
  • High degree of initiative and independent execution
  • Travel when necessary-10%.

For consideration: Successful candidate must be a non-smoker able to work in a smoke-free environment.  We offer a competitive package to include health, dental, vision and life insurance, plus profit bonus, paid time off and matching 401(k).  If interested, please email resume to [email protected].  For more company information, please visit our web site www.awf.com.  AWF is an EEO employer.

Jessup

 

 

North Carolina

Why Pellet Fuel?

Pellets are a popular, clean-burning home heating alternative made of renewable resources and currently used throughout the world. As a biomass product, pellets are made from recycled wood. As a result, the price of this cost-efficient fuel is remarkably stable — unlike oil and natural gas – so you avoid unexpected and unpleasant price hikes that can ruin your heating budget.

Pellet fuel is:

  • an all-natural, efficient way to heat your home
  • an effective environmental solution that converts millions of tons of potential landfill waste into energy
  • a significant cost-savings fuel for large-scale environments such as schools, universities, and power plants
Laurinburg

Production Operator

American Wood Fibers, Inc.is hiring Production Operators for Shifts- 1st and 2nd at our manufacturing facility in Laurinburg, NC. The Production Operator is responsible for packaging, material handling and other general labor as needed to produce packaged or bulk materials.

Reasons why you should consider a career with AWF:

  • Competitive hourly based pay!
  • Excellent benefits package – including medical, dental, life, 401k, vision, disability, and paid time off
  • Company stability – AWF has been in the industry for 4 generations.
  • Comprehensive training– We will fully train you on all equipment and practices. Learn valuable skills that you will be able to use for the rest of your professional life.
  • Supportive managementEnjoy supervisors that want to see you succeed and will encourage you to think big and be more.
  • Longevity and security – This is a long-term, full time opportunity. With your hard work and dedication, you can move up within the company! AWF promotes from within whenever possible.
  • Go back to school! – Tuition reimbursement is available for all employees (whether work related or not!), plus tuition scholarships are available for children of employees.

At AWF, you can enjoy the success and accomplishment you’ve always dreamed of!

If you have the following, we want to hear from you:

  • High School diploma or GED
  • Ability to lift 20-50 lbs
  • Physical capability to bend, squat, or stoop

Don’t miss out on this amazing long-term career opportunity!

Texas

Why Pellet Fuel?

Pellets are a popular, clean-burning home heating alternative made of renewable resources and currently used throughout the world. As a biomass product, pellets are made from recycled wood. As a result, the price of this cost-efficient fuel is remarkably stable — unlike oil and natural gas – so you avoid unexpected and unpleasant price hikes that can ruin your heating budget.

Pellet fuel is:

  • an all-natural, efficient way to heat your home
  • an effective environmental solution that converts millions of tons of potential landfill waste into energy
  • a significant cost-savings fuel for large-scale environments such as schools, universities, and power plants
Marshall

Operations Manager

The Operations Manager is responsible for general supervision of all phases of plant operations including safety, production, quality control, receiving, and shipping.

Key Responsibilities include:

  • Provide leadership for the successful day-to-day operation of the facility.
  • Work closely with quality personnel to review product consistency to determine trends and areas of improvement
  • Review established production schedules to insure established inventory levels are met while operating at the highest efficiency possible
  • Coordinate the hiring and training of all production/maintenance personnel
  • Monitor operation expenses and research ways to reduce costs while maintaining product quality
  • Work closely with all personnel to ensure all members of the manufacturing team are aware of safety policies to provide a safe workplace for our employees
  • Work closely with the production team to increase productivity and profitability
  • Facility/physical plant up-keep and capital improvements
  • Develop and maintain production schedules
  • Annual budget planning and execution

Qualifications:

  • 5 years management experience
  • Bachelors degree or equivalent experience, preferred
  • Bilingual- Spanish, preferred
  • Project Management Experience a plus
  • Cultural Transformation Experience a plus
  • Change Management Experience a plus
  • Demonstrated understanding of the principles and applications associated with manufacturing operations inclusive of Lean Manufacturing and Six Sigma
  • Previous experience/strong understanding of budgeting/expense management with a basic understanding of financial and accounting practices
  • Excellent planning and organizational skills, with the ability to balance production and maintenance needs
  • Strong computer skills including the ability to prepare spreadsheets and use Microsoft Office Products (Word, Excel, Power Point and/or Access) to analyze data and trends
  • Previous experience/broad understanding of safety systems and enforcement of safety rules and policies
  • Demonstrated ability to motivate people, assess and develop employee skills
  • Highly motivated, results oriented, driven

Production Operator

American Wood Fibers, Inc.is hiring Production Operators for Shifts- 1st and 2nd at our manufacturing facility in Marshall, TX. The Production Operator is responsible for packaging, material handling and other general labor as needed to produce packaged or bulk materials.

Reasons why you should consider a career with AWF:

  • Competitive hourly based pay + profit bonuses!
  • Excellent benefits package – including medical, dental, life, 401k, vision, disability, and paid time off
  • Company stability – AWF has been in the industry for 4 generations.
  • Comprehensive training– We will fully train you on all equipment and practices. Learn valuable skills that you will be able to use for the rest of your professional life.
  • Supportive managementEnjoy supervisors that want to see you succeed and will encourage you to think big and be more.
  • Longevity and security – This is a long-term, full time opportunity. With your hard work and dedication, you can move up within the company! AWF promotes from within whenever possible.
  • Profitability – The Marshall plant is experiencing a high volume of orders coming in, which means bigger profit bonus for you!
  • Go back to school! – Tuition reimbursement is available for all employees (whether work related or not!), plus tuition scholarships are available for children of employees.

At AWF, you can enjoy the success and accomplishment you’ve always dreamed of!

If you have the following, we want to hear from you:

  • High School diploma or GED
  • Ability to lift 20-50 lbs
  • Physical capability to bend, squat, or stoop

Don’t miss out on this amazing long-term career opportunity!

Wisconsin

Why Pellet Fuel?

Pellets are a popular, clean-burning home heating alternative made of renewable resources and currently used throughout the world. As a biomass product, pellets are made from recycled wood. As a result, the price of this cost-efficient fuel is remarkably stable — unlike oil and natural gas – so you avoid unexpected and unpleasant price hikes that can ruin your heating budget.

Pellet fuel is:

  • an all-natural, efficient way to heat your home
  • an effective environmental solution that converts millions of tons of potential landfill waste into energy
  • a significant cost-savings fuel for large-scale environments such as schools, universities, and power plants
Schofield

Production Operator

American Wood Fibers, Inc.is hiring Production Operators for Shifts- 1st and 2nd at our manufacturing facility in Schofield, WI. The Production Operator is responsible for packaging, material handling and other general labor as needed to produce packaged or bulk materials.

Reasons why you should consider a career with AWF:

  • Competitive hourly based pay + profit bonuses!
  • Excellent benefits package – including medical, dental, life, 401k, vision, disability, and paid time off
  • Company stability – AWF has been in the industry for 4 generations.
  • Comprehensive training– We will fully train you on all equipment and practices. Learn valuable skills that you will be able to use for the rest of your professional life.
  • Supportive managementEnjoy supervisors that want to see you succeed and will encourage you to think big and be more.
  • Longevity and security – This is a long-term, full time opportunity. With your hard work and dedication, you can move up within the company! AWF promotes from within whenever possible.
  • Profitability – The Lebanon plant is experiencing a high volume of orders coming in, which means bigger profit bonus for you!
  • Go back to school! – Tuition reimbursement is available for all employees (whether work related or not!), plus tuition scholarships are available for children of employees.

At AWF, you can enjoy the success and accomplishment you’ve always dreamed of!

If you have the following, we want to hear from you:

  • High School diploma or GED
  • Ability to lift 20-50 lbs
  • Physical capability to bend, squat, or stoop

Don’t miss out on this amazing long-term career opportunity!